At One FX Pro Market, we prioritize the privacy of our Visitors and Clients. We have implemented state-of-the-art security software systems to ensure that our Clients can trade in a safe and secure environment. This privacy policy document ("Policy") describes in detail the practices and policies followed by One FX Pro Market in using, disclosing, collecting, and retrieving personal information and sensitive personal information that is collected and recorded upon the registration of a live trading account or demo account via the website (onefxpro.com).
By opening a trading account with One FX Pro Market, you give your consent for the collection and usage of personal information and sensitive personal information as stated in this Policy. One FX Pro Market reserves the right to amend or review this Policy without any prior notice. The updated Policy will become effective from the date of its publication on the website and will form a part of the terms of use provided on the website. Any continued use of the website or services on the website signifies your acceptance of the updated Policy. Therefore, Visitors and Clients are advised to regularly visit the website for notices relating to changes in the Policy.
Personal Information and Sensitive Personal Information
When you apply for or maintain a live account with One FX Pro Market, you give consent for the disclosure of personal and sensitive information to One FX Pro Market. We collect personal information and sensitive personal information for business purposes, such as evaluating your financial needs, providing services, processing your requests and transactions, informing you about products and services that may be of interest to you, providing customer service, and internal administration.
Such personal information may include:
- - Application information: Information you provide to us on applications and other forms, such as your name, address, birth date, government-issued identification, occupation, assets, income, and more.
- - Verification information: Information necessary to verify your identity, such as a passport or driving license. Examples also include background information about you, which we may receive from public records or from other entities not affiliated with One FX Pro Market.
Such sensitive personal information includes information about your transactions with us, information about your account balances, and bank account/credit card information.
Personal Information and Sensitive Personal Information
Once the account is opened via the website, you automatically become a Client and are provided with a unique account number, which becomes your User ID and is accompanied by a password for managing your account. The information provided by you upon registration of the account is password-protected so that only you have access to the information. One FX Pro Market will never ask for your password through unsolicited phone calls or unsolicited emails. By completing an account application with One FX Pro Market and submitting the required documentation, you are disclosing personal information to One FX Pro Market, which will never be used without your consent. One FX Pro Market may also obtain information by:
- - Observing your usage of the One FX Pro Market website
- - Accepting the products and services offered to you by One FX Pro Market
If you do not wish to provide personal and sensitive information, you should immediately withdraw from registering for the live account. This can be done by contacting One FX Pro Market and asking them to correct, amend, modify, or withdraw such information. Please note that if all information has been withdrawn, you will not be able to use the services provided by One FX Pro Market.
In the event you provide incomplete or incorrect personal information or sensitive personal information, you must immediately correct the information. One FX Pro Market will not be held responsible for any incorrect or incomplete information or any consequences arising from the disclosure of such incomplete or incorrect information. You will completely indemnify One FX Pro Market, its affiliates, officers, and employees against all claims or losses arising due to furnishing incorrect or incomplete information. If you provide incorrect or incomplete information, One FX Pro Market may, at any time, cease to provide services to you at its sole discretion.
Please note that any personal or sensitive personal information displayed by you on message boards or chats on the website can be collected and used by others and does not remain secure. Therefore, you must refrain from posting such information anywhere on the website. If you close your One FX Pro Market account, your personal information and sensitive personal information are retained by us and used only to comply with regulatory requirements, and to periodically contact you to offer you the opportunity to reactivate your account or participate in other promotions or offers (should you choose to receive such information).
Only persons authorized by One FX Pro Market will have access to the information disclosed by you. By opening the account, you consent to the sharing of such information with persons or entities associated with One FX Pro Market. One FX Pro Market does not sell, license, lease, or otherwise disclose your information to any third party for any reason, except in cases where the disclosure is required under applicable law.
General Information
The General Information collected by One FX Pro Market is neither personal nor sensitive personal information. One FX Pro Market receives the General Information through the use of cookies, which are small text files sent from the web server to your computer. Cookies help One FX Pro Market get to know you better by providing operational data that One FX Pro Market uses to aid in your interaction on the website, improving navigation and usability. You also have the option of disabling cookies via your browser preferences. However, disabling cookies on the browser will result in some parts of the website not functioning as effectively. Additionally, to administer and improve the website, we may also use a third party to track and analyze usage and volume statistical information, such as page requests, form requests, and click paths. Third parties may use cookies to track behavior and may set cookies on behalf of the website, and these cookies do not contain any personally identifiable information.
Security Systems
One FX Pro Market has taken strict measures and precautions to keep personal information and sensitive personal information safe and secure and to prevent any unauthorized access to or misuse of the same. One FX Pro Market will not be liable to any Client or Visitor (whether in contract, tort (including negligence), or otherwise) for any loss, damage (whether direct, indirect, consequential, or incidental), or harm caused to any Client or Visitor due to the unauthorized access or misuse of the personal information and/or sensitive personal information by any third party (beyond the reasonable control of One FX Pro Market). One FX Pro Market has a comprehensive and documented information security program that contains managerial, technical, operational, and physical security control measures. The security practices are regularly reviewed to ensure they comply with international standards on information technology-security techniques and approved best practices for data protection.
However, given the prevalence of identity theft in recent times, One FX Pro Market would like to help you avoid falling victim to it. As such, we have included some helpful information with respect to online identity theft and security reminders in the last section of this policy. We suggest that you carefully read the section on "Online Identity Theft and Security Reminders" in this Policy.
Opt-Out
One FX Pro Market is not responsible for the privacy policies or the content of sites that the website may link to, and therefore, has no control over the use or protection of information provided by you or collected by those sites. Whenever you click on a link, logo, or other such items or elect to link to a co-branded or linked website, you may be asked to provide registration or other information. Please note that the information you are providing goes to a third party, and you should familiarize yourself with the privacy policy provided by the third party.
If you do not wish to have your personal information or sensitive personal information disclosed to our affiliates or other third parties as described in this Policy, please contact us via e-mail at: support@onefxpro.com
If you still have questions that
this Policy does not address, feel free to contact our Customer Care department.
Online Identity Theft and Security Reminders
How Online Identity Theft Can Happen
Many identity thieves use malicious software programs to attack vulnerable computers of online users. These software programs can monitor your computer activity and send information back to the thief's computer. Sometimes, these programs will log your keystrokes, which allows identity thieves to easily obtain username and password information for any of your online accounts, including your brokerage account.
Other identity thieves "phish" for your personal information. "Phishing" involves the use of fraudulent emails and copy-cat websites to trick you into revealing valuable personal information – such as your account number, your social security number, and the username and password information you use when accessing your account. Sometimes fraudsters will use phishing scams to try to get you to download keystroke logging or other malicious software programs unknowingly.
But not all identity thieves are "high tech." Many still use less sophisticated ways of stealing your personal information, such as looking over your shoulder when you're typing sensitive information or searching through your trash for confidential account information.
How to Protect Yourself Online
We suggest you protect yourself against identity thieves, whether hackers, phishers, or snoops, when you use your online brokerage account. Here are a few suggestions on ways to keep your personal information and money more secure when you go online:
Tighten Your Security: Personal firewalls and security software packages (with anti-virus, anti-spam, and spyware detection features) are a must-have for those who engage in online financial transactions. Make sure your computer has the latest security patches, and make sure that you access your online brokerage account only on a secure web page using encryption. The website address of a secure website connection starts with "https" instead of just "http" and has a key or closed padlock in the status bar (which typically appears in the lower right-hand corner of your screen).
Security Tip: Even if a web page starts with "https" and contains a key or closed padlock, it's still possible that it may not be secure. Some phishers, for example, make spoofed websites that appear to have padlocks. To double-check, click on the padlock icon on the status bar to see the security certificate for the site. Following the "Issued to" in the pop-up window, you should see the name matching the site you think you're on. If the name differs, you are probably on a spoofed site.
Be Careful What You Download: When you download a program or file from an unknown source, you risk loading malicious software programs onto your computer. Fraudsters often hide these programs within seemingly benign applications. Think twice before you click on a pop-up advertisement or download a "free" game or gadget.
Use Your Own Computer: It is generally safer to access your online brokerage account from your own computer than from other computers. If you use a computer other than your own, for example, you won't know if it contains viruses or spyware. If you do use another computer, be sure to delete all "Temporary Internet Files" and clear all "History" after you log off your account.
Don't Respond to Emails Requesting Personal Information: One FX Pro Market or its authorized employees and any other legitimate entity will not ask you to provide or verify sensitive information through a non-secure means, such as email. If you have reason to believe that One FX Pro Market or any other financial institution actually does need personal information from you, pick up the phone and call the company yourself – using the number in your contacts, not the one the email provides!
Fake Link: Even though a web address in an email may look legitimate, fraudsters can mask the true destination. Rather than merely clicking on a link provided in an email, type the web address into your browser yourself (or use a bookmark you previously created).
Be Smart About Your Password: The best passwords are ones that are difficult to guess. Try using a password that consists of a combination of numbers, letters (both upper case and lower case), punctuation, and special characters. You should change your password regularly and use a different password for each of your accounts. Do not share your password with others and never reply to phishing emails with your password or other sensitive information. Do not store your password on your computer. If you need to write down your password, store it in a secure, private place.
Use Extra Caution with Wireless Connections: Wireless networks may not provide as much security as wired Internet connections. In fact, many "hotspots" – wireless networks in public areas like airports, hotels, and restaurants – reduce their security so it is easier for individuals to access and use these wireless networks. Unless you use a security token, you may decide that accessing your online brokerage account through a wireless connection is not worth the security risk.
Log Out Completely: Closing or minimizing your browser or typing in a new web address when you have finished using the online account may not be enough to prevent others from gaining access to your account information. Instead, click on the "log out" button to terminate your online session. In addition, you should not permit your browser to "remember" your username and password information. If this browser feature is active, anyone using your computer will have access to your brokerage account information.
Once again, we hope that you will find this information helpful. Please feel free to contact our Customer Care department should you have any further questions.
A Visitor is defined as any person who visits, uses, accesses, or browses through onefxpro.com in any manner whatsoever and does not open a live or demo account with One FX Pro Market.
The website refers to the website of One FX Pro Market, which can be accessed at onefxpro.com.
General Information includes information relating to your date and time of visiting the website, internet protocol (IP) address, browser type, operating system, internet service provider (ISP), time stamps, transactions placed, and banner ads you may click on the website.
A Client is defined as any person who opens a live or demo account on onefxpro.com for trading in foreign exchange.
We care about your privacy
Your policy is important to us at A2Z Technologies LLC This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website. we are also in accordance with GDPR.
Collection of Personal Information during registration, account setup, or any form completion on our website, subscribing to our services, or any other interaction, we may collect the following data: - Personal Information: Names, addresses, personal registration number, national identification number, passport number and email addresses etc. - Financial Information: Depending on the situation, we may collect financial data, trading experience, and employment information for appropriateness assessment.
Purpose and Use of Data: We gather information for the purpose of complying with anti-money laundering regulations, meeting regulatory requirements for Know Your Client and due diligence, confirming identities, complying with legal requests, and preventing harm. Additionally, we may use our clients’ email addresses to promote our products or services through marketing campaigns. Clients who do not wish to receive such communications have the option to opt-out.
How do we protect your information? Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Do we use 'cookies'? We do not use cookies for tracking purposes You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off your experience on our site will not be affected.
Data Security The security and confidentiality of client data is ensured in accordance with the laws governing the protection of personal data in the jurisdiction where A2Z Technologies LLC operates. Only those with a legitimate business need are granted access to your data. In the event of a suspected data security breach, we have established protocols to address the issue and will inform you and any relevant regulatory bodies as required by law.
Contact Us For queries, concerns, or complaints, please contact us at support@onefxpro.com or you can contact us through Contact us page